28 Oct '17, 9am

A lovely morning yesterday with service users @BlindedVeterans distributing

A lovely morning yesterday with service users @BlindedVeterans distributing

The Helping Hand Scheme is designed to give our customers a helping hand when using our bus services; a simple way to help our drivers help you. The credit card sized information card holds a brief written instruction for the driver that can be shown upon boarding the bus. The driver is made aware of the customer's needs or requirements quickly, directly and discreetly without the customer having to verbally communicate it. The scheme can be very helpful for hidden disabilities and many customers are now using the card off the bus; in taxis, shops and leisure establishments like the cinema. For example, "Please face me I lip read" can help anywhere at any time. The Helping Hand Scheme is administered by Brighton & Hove Buses and Metrobus . In partnership with: Some examples: For the customer that may need time to find a seat in priority seating before the driver pulls away...

Full article: http://buses.co.uk/helpinghand

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