11 Feb '18, 2am

Brighton and Hove Buses

Brighton and Hove Buses

Helping Hand is an award winning scheme empowering the holder to discreetly and directly advise of any assistance they may require. The card can be particularly helpful for customers with hidden disabilities. Helping Hand is administered by Brighton & Hove Buses and available at the following companies: The card holds a brief written instruction for the driver that can be shown upon boarding the bus. The driver is made aware of the customer's needs or requirements without the customer having to verbally communicate it. Read Becky and Graham's story, who are both Helping Hand card users, here . The service user led scheme is now being used off the bus as well as - in taxis, shops and leisure establishments like the cinema. For example, "Please face me I lip read" can help anywhere at any time. Some examples: For the customer that may need time to find a seat in priority sea...

Full article: http://www.buses.co.uk/helpinghand

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