14 Jun '18, 5pm

#Pamplona NJ TRANSIT looking to upgrade fare payment systems

In a continuing effort to improve the customer experience, NJ TRANSIT is taking steps to modernize the fare payment system and offer additional payment options. The proposed upgrades seek to reduce cash and paper-based tickets while providing customers with quick, easy, and convenient ways to pay. “Improving the customer experience has been at the top of my priority list,” said NJ TRANSIT Executive Director Kevin Corbett. “Giving customers the ability to utilize the latest technology to pay fares offers a major convenience to them and multiple benefits including easier payment options, speeding up boarding, and making our collection systems more efficient and up to date.” A contract renewal approved by the NJ TRANSIT board of directors earlier this year with Conduent Transport Solutions Inc. of Somerset, N.J., includes provisions to accept mobile payments, open bank cards,...

Full article: http://www.metro-magazine.com/management-operations/news/...

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