25 Jul '18, 2pm

#Pamplona LIRR launches new service for people with mobility issues

MTA Long Island Rail Road President Phillip Eng announced the launch of a new service — LIRR Care — that will serve as a customer assistance program for those with mobility issues who need an extra helping hand to navigate the railroad system. This on-call service is available 24-hours a day, seven-days a week, including holidays, to help customers with mobility limitations that require assistance to board and/or exit from a LIRR train . The service is available to, but not limited to, customers who use a wheeled mobility device. LIRR Care is an expansion of LIRR’s previous Call Ahead program, where customers were asked to call three hours in advance of their rides between the hours of 6 a.m. and 10 p.m. Now, the extended, round-the-clock hours are available by using the agency’s new, easy-to-remember phone number — 718-LIRR-CARE — for access to trains throughout the LIRR ...

Full article: http://www.metro-magazine.com/accessibility/news/730627/l...

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