28 Jul '13, 10pm

Improved customer service and record patronage: new ferry operator marks one year #tfnsw #sydneyferries

Minister for Transport Gladys Berejiklian today said improved levels of customer service and record patronage have been achieved in the 12 months since a new operator took over Sydney Ferries. When Harbour City Ferries took over operations the NSW Government made it clear its first priority was ensuring a smooth transition for the millions of customers who use the service each year, Ms Berejiklian said. “One year on, I am pleased to say the partnership between the NSW Government and Harbour City Ferries has been seamless, and has resulted in record patronage, and more reliable and efficient services,” Ms Berejiklian said. “When Harbour City Ferries took over operations we said expected them to continue to lift standards of customer service and work with the Government to deliver safer, cleaner and more reliable ferries, and this continues to be a priority today.” There was...

Full article: http://www.transport.nsw.gov.au/media-releases/improved-c...

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