26 Sep '13, 5pm

Disabled passenger wins court case over wheelchair space on bus in Wetherby - Bus and Coach Magazine

In a decision with potentially serious implications for bus and coach operators, a judge at Leeds County Court has ruled that First was in breach of the Equality Act 2010 in its policy of “first come, first served” in relation to wheelchair users trying to get on its buses. The case was brought by Doug Paulley after he was unable to get on a bus in Wetherby in April last year because a passenger with a pushchair declined to give up the space despite being requested to do so by the bus driver. According to Paulley, the passenger said her baby was asleep and she did not want to disturb it. The judge noted: “Having a priority policy in place which lacks the teeth to enforce the policy is no effective policy at all because, in the final analysis, the non-disabled pushchair/buggy user can decide not to vacate the space and so disadvantages the disabled wheelchair user by requir...

Full article: http://www.busandcoach.com/newspage.aspx?id=8000&category...

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