25 Jun '14, 12pm

New statistics show north's rail passengers let down by condition of trains

The National Rail Passenger Survey produced by public transport watchdog Passenger Focus shows satisfaction with the condition of Northern Rail trains is significantly below the national average. Cleanliness, state of repair and provision of information for passenger emerge as particular under-performing areas. Martin Abrams, Public Transport Campaigner, Campaign for Better Transport said "Many rail passengers in the north feel let down by the quality of their trains. They regard Northern Rail's rolling stock as dirtier and in a worse state of repair than almost anywhere else in the country." "George Osborne has already identified the pressing need to invest in the north's rail services, but the Government is sending out mixed messages. Its consultation on the future of Northern and Trans-Pennine franchises needs to end up with real improvements for passengers before there...

Full article: http://www.bettertransport.org.uk/new-statistics-show-nor...

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