For Direct Debit Ridacards, a refund of money paid but not required to pay for travel will be made. Any refund will be calculated from the date the Ridacard is returned to a Transport for Edinburgh Travelshop, which must be at least five working days before the monthly payment date. An administration fee of £25 will be deducted from any refund where a Direct Debit has been cancelled within 12 months of the date of issue. Please note that Direct Debit payments will continue, irrespective of Ridacard use, until either the Ridacard is returned to a Transport for Edinburgh Travelshop, or the Direct Debit mandate is cancelled by you. Refunds of any Direct Debit overpayments will be made only upon written request and at Transport for Edinburgh’s discretion, up to a maximum of 6 months payments.