23 Nov '14, 6pm

@aliciaarees no we're not, most train operators in UK are private companies & ^zac

Arriva was awarded a Golden Whistle award for the best overall right time (arriving on time or early) train operator for punctuality in the UK. The industry’s National Rail Passenger Survey recently confirmed that Arriva Trains Wales’ customer satisfaction was 86 per cent, 5 per cent above the contract benchmark and 3 per cent above the national average. Arriva started operating on the Ebbw Valley Line in 2008, providing passenger services on the line for the first time in 40 years, with 100 services a week to Cardiff. Arriva also began operating on the Vale of Glamorgan Line in 2005. In 2008 Arriva launched a twice daily direct service from Holyhead to Cardiff and return including first class accommodation and a restaurant car. Arriva has completed a £7.5 million train refurbishment programme on behalf of the Welsh Assembly Government which is providing improved on-board ...

Full article: http://www.arriva.co.uk/business_activities/transport_ser...

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@aliciaarees no we're not, most train operators...

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