16 Oct '15, 7pm

WMATA riders invited to join new customer community

WMATA riders invited to join new customer community

The Washington Metropolitan Area Transit Authority (WMATA) launched a new way to share opinions and help shape the direction of the agency through Amplify, WMATA’s first-ever “customer community.” Amplify is the newest way that WMATA is engaging customers by bringing together riders, transit advocates and experts in an ongoing digital forum. Through a structured environment of online surveys, polls and discussion forums, Amplify community members will have the opportunity to share their experience as riders and influence how WMATA responds to issues affecting those who use the system. Related: FTA to assume oversight of WMATA's rail system “This tool gives customers the convenience of sharing their thoughts and opinions at times and in places that work for them, including on the go,” said Lynn Bowersox, asst. GM, customer service, communications and marketing. “We believe ...

Full article: http://www.metro-magazine.com/management-operations/news/...

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Australia won't join new patrols of South China Sea, minister says

Australia won't join new patrols of South China...

stripes.com 15 Oct '15, 1pm

A map of the South China Sea and the countries that occupy the region. Courtesy of U.S. Government Related Navy's top offi...