30 Dec '15, 7am

Grant Palmer Travel: ‘It’s got our name on it’ #BRT #Luton #Dunstable #Busway via @routeoneteam https://t.co/Af12U2uHmW

Grant Palmer runs an unusual but very successful bus operation, filling in the gaps between the big groups’ services, working with them, and communicating endlessly with the local authorities. But its greatest USP is its personality, as Jessamy Chapman finds out. Bus companies, particularly the smaller, local, family-run ones – of which there are precious few as it is – are under threat. The government’s surprise devolution policies have shaken this vital industry and left it in a state of suspense. The best thing such companies can do for the time being is to forge partnerships, taking opportunities where they can, and keep their head above the water. This is the case with Grant Palmer Travel, whose eponymous Managing Director has forged a successful business by filling the gaps left by bigger operators to fully serve the community. Grant Palmer started his business in Oc...

Full article: http://www.route-one.net/industry/operations/grant-palmer...

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