29 Jul '16, 2pm

Blackpool Transport helps town achieve WorldHost recognition status!

Blackpool Transport helps town achieve WorldHost recognition status!

Blackpool Transport Helps Town Achieve WorldHost Recognition Status For Excellent Customer Service Published on 29/07/2016 Click here to go back Blackpool has become the UK’s first tourist resort to gain national recognition for its commitment to customer service, after being awarded WorldHost Recognised Destination status. The town received the recognition after it trained over 2,500 front line staff using WorldHost customer service training programmes over the last 2 years and signed a commitment to delivering amazing customer service. Blackpool Transport began rolling out the training to its staff in 2015 and have also gained Business Recognition Status in their own right meaning at least 50% of their front line staff have been trained to WorldHost standard. Since 2015, Blackpool Transport have trained over 490 employees, a whopping 72% of its total work force. The trai...

Full article: http://www.blackpooltransport.com/news/view/blackpool-tra...

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