11 Dec '16, 10pm

@MistyMoonEvents @tlupdates @TLRailUK

Can I claim for my taxi fare if my train journey has been disrupted? Whether you will be able to claim for a taxi fare will depend on the circumstances. Train companies will often make arrangements with taxi companies when there is severe disruption to their services to ensure that you can get to your destination. However, they will only very rarely refund claims for passengers who have made their own arrangements. Therefore you should seek written permission from an authorised member of that company's staff, such as a station supervisor, before taking your taxi. If you do claim, the train company will need a copy of your receipt.

Full article: http://www.londontravelwatch.org.uk/faqs/rail/can_i_claim...

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