29 Mar '17, 2pm

Nexus has appointed a new Customer Services Director: Find out more here

Nexus has appointed a new Customer Services Director: Find out more here

Nexus, the public body which owns and manages the Tyne and Wear Metro, has appointed a new Customer Services Director. Huw Lewis will take up his new role as a director on 1 April. Huw, 45, of Mickley in Northumberland, will be responsible for providing strategic vision and clear direction for the delivery of customer services, ensuring excellence across the services that Nexus delivers, including the Tyne and Wear Metro. He said: “I am immensely proud to be one of a team working to provide excellence in local public transport, including Metro and the Shields Ferry, which I have used since I was a student.” Huw, a former journalist and media executive in the North East and internationally, has been with Nexus since 2005 in communications and customer-focused roles, most recently as a Corporate Manager for Customer Services and Communications. He is a passionate advocate of...

Full article: http://www.nexus.org.uk/news/item/nexus-appoints-new-cust...

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