28 Sep '12, 1pm

VACANCY Customer Services Team Leader -£17,850 - £22,587. Closes Thursday 11 October -

An exciting opportunity has arisen in Metro’s Customer Feedback Team for an enthusiastic individual who is passionate about customer service, who works well on their own initiative and can motivate their team to deliver outstanding customer service. Metro requires a Customer Services Team Leader to manage its Customer Feedback Team and work with colleagues and partners to respond to feedback from customers in a timely fashion. To be considered for the role, you must have excellent communication skills and be able to complete tasks to deadlines. Experience of working with Customer Feedback reporting systems is preferred and you will have a track record of delivering excellent customer service and supervising staff. The main areas of responsibility of this post are; To manage workloads of the team, ensuring data and reports are produced on time. To co ordinate any training r...

Full article: http://www.wymetro.com/aboutmetro/jobs/vacancies/Customer...

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